Our Infrastructure

A Powerful Infrastructure to Power Your Sites

We are committed to providing you with the best hosting services possible.  We invest heavily in our infrastructure and carefully select only the best equipment, we hire only the best people, and house our data center at the top carrier hotel in St. Louis.  Our onsite Network Operations Center (NOC) is staffed at all times in order to proactively monitor the network for performance issues and to proactively troubleshoot any potential issues.  Notable features of our infrastructure include:

Secured Facility

Our state-of-the-art data center is housed in a secure facility tracked with closed circuit digital cameras, biometric hand scans, keycards, coded badges, controlled access after hours, security system monitoring, restricted access beyond the lobby, and security guards during regular business hours.

Multiple Connection Points

Our data center houses POPs for all of the major carriers operating in the region including Verizon, Level(3), Sprint, XO Communications and WilTel. This allows for “On-Net” connections to these providers. No local loops!

Multiple Redundant Power Supply

Based in downtown St Louis, we have access to multiple sources of electricity from both public and private, regulated and deregulated power-sellers, in addition to generator back-ups onsite.

Hardware

We purchase premium hardware, standardized to allow for quick replacement, but customized for each client. Each server is unique in its build, but standardized at the component level. We do not use white boxes (generic pc’s) since parts purchased one day may not be available when required.  Our hardware plans include replacement guarantees so we keep plenty of spare parts on site at all times.

Locking Cabinets

Controlled access to your servers is a requirement for Sarbannes-Oxley and HIPAA, and other legal compliance.

Climate and Fire Suppression

VESDA smoke detectors, CRAC Units, and controlled access. Our system utilizes empty pipe fire suppression to prevent accidents while still maintaining fire codes.

Raised and Anti-Static Floors

Servers can be housed both on raised and anti-static floors. Raised floors improve access through data cabling, but static floors provide the benefit of automatic and safe discharge when you pull off a server.